UEFA Europa Conference League final | Key matchday information ...
UEFA has issued the following key matchday information for West Ham United supporters ahead of the 2023 UEFA Europa Conference League final in Prague...
You’ve got your match ticket, now let’s get planning. Here’s everything you need to know if you’re a Hammers supporter travelling to Prague for the UEFA Europa Conference League final 2023.
???? Please noteDo not travel to the stadium on matchday if you don’t have a ticket. There will be no tickets for sale at the stadium and you won't be able to access the stadium or any of the facilities in the area.
???? Know before you goMobile Tickets
Make sure to transfer tickets to others in your group well in advance, ideally before leaving for Prague. It means you won’t miss out on any important matchday info, and it will also speed things up during stadium entry.
⚽ Matchday schedule
???? 12noon CEST – Opening of the Fan Meeting Point ???? 5pm – 6pm CEST – Departures to Eden Arena ???? 6pm CEST – Gates open ???? 9pm CEST – Kick-off!
✈️ Travel to PragueArriving in Czechia
➡️ Entry and visa requirements from England You won’t need a visa to enter Czechia but keep in mind that you will have to go through border control which may take some extra time.
Your passport must be:
Issued less than 10 years before the date you enter the country (check the “date of issue”) Valid for at least 3 months after the day you plan to leave (check the “expiry date”)You must check your passport meets these requirements before you travel. If your passport was issued before 1 October 2018, extra months may have been added to its expiry date.
UK Government Travel Advice
Safety and security: ⚠️ Take extra care when near tram tracks and make sure you look both ways. Trams can’t stop quickly. Check the UK Government website for more info.
???? Airport ShuttlesThere will be a shuttle bus waiting outside the terminal for all ticket holders that will take you directly from the airport to the West Ham Fan Meeting Point on matchday.
All shuttle buses will be accessible for disabled fans.
???? Operating hours: 9am – 5pm ⌛ Frequency: every 15-20 minutes ???? Travel time: 30 minutes
???? Charter flights and coaches➡️ Charter flights to Prague
If you’re travelling as part of an organised group on a charter flight from England, you will most likely arrive at Václav Havel International airport terminal 1.
Travel light without check-in luggage. Keep in mind bags larger than A4 size won’t be allowed inside the stadium. Have your return boarding pass ready before you touch down in Prague. This will significantly speed up the departure process after the match..???? Coaches
Supporters travelling by coach or minibus should contact Supporter Services to enquire about parking at [email protected]
Download the map here
???? Free matchday travel⚒ West Ham travel
You’ll have access to free public transport on the Prague network including DPP-operated metro, trams and buses with your mobile match ticket from 8am on matchday (7 June) to 8am the following day (8 June). Simply show your mobile match ticket to board. Train services are not included in the programme.
???? Fan Meeting Point
West Ham supporters will be gathering at the Fan Meeting Point in Letná Park, a large and beautiful space overlooking the Vltava River. The celebrations will be in full swing on matchday with live entertainment, food and drink kiosks and more. All supporters are invited to join, meet fellow fans and get in the matchday spirit!
Entertainment programme
Your favourite matchday host Chris Scull will be joining to help count down to kick-off with plenty of entertainment to enjoy DJ Tony Perry will be building the atmosphere with pre-match DJ sets to get you in the mood for the final Lifelong West Ham fan Chesney Hawkes is taking to the stage for an afternoon performance filled with fan favourites, singalong songs and his biggest hits West Ham United Supporter Services team will be on hand to assist youSupporter Services
The Club will have a larger team of 40 Supporter Services staff assisting our supporters in Prague. For any enquiries contact the team via Twitter @WestHamHelp or email at [email protected]
For any ticketing enquiries call 0333 030 1966, option 1.
Location
Letná Park 170 00 Praha 7-Letná
Opening Hours
???? Wednesday, 7 June ???? 12noon – until after the match
The Fan Meeting Point will remain open until late after the match to ensure all supporters make it back to the airport..
???? LOW NOISE AFTER 10PM Please respect the night-time low-noise rule, in effect from 10pm in Czechia. Keep noise to a minimum when leaving the stadium and returning to the Fan Meeting Point.
Entry
Open to everyone – no tickets required!
Getting there
Option 1: By shuttle from the airport (see above)
Option 2: By public transport: ???? Metro line A to Hradčanská ????Walk nine minutes (750m) to the Fan Meeting Point entrance.
Onsite services
You’ll find multiple concession stands where you can grab a tasty snack (or a cold beer!). Please note this is a cashless venue. There will be an info point for any assistance you may need, and the Club will have a larger team of 40 Supporter Services staff assisting our supporters in Prague. For any enquiries contact the team via our Twitter account @WestHamHelp or [email protected] For any ticketing enquiries call 0333 030 1966, option 1. Toilets will also be available.
Download the map
????️ Getting to the stadium⬇️ From the West Ham Fan Meeting Point:
1) Walk nine minutes (750m) to metro stop Hradčanská 2) Take line A for ten minutes and get off at Želivského 3) Walk 20 minutes (1.8km) to the stadium
♿ Accessibility tip
Please note that if you're a wheelchair user, stops Hradčanská and Želivského are not accessible. The recommended route from the Fan Meeting Point to the stadium is to take tram 26 (Sparta station) to stop Strašnická. From there, you can take tram 7 or 19 to stop Slavia - Nádraží Eden.
Check out our Accessibility page for more information.
Download the map
⛔ Stadium rules and entryFootball wouldn’t exist without supporters like you, and your love for the game is what makes the atmosphere unlike anything else.
This wonderful occasion is an opportunity to show the passion and pride that makes our fans famous around the world, and to illustrate the effect your positive backing can have on the team throughout each match. Everyone at the Club recognises that each and every supporter is an ambassador for West Ham United. We want everyone to feel welcome and we want you to have a memorable night. So remember to always show good sportsmanship for both teams, all players and the match officials, and we kindly ask you to stay in your designated seats.
➡️ Stadium access and entry
You’ll only be able to access your seats through the entrance indicated on your ticket. Have a look at the stadium map to locate your entrance. For more information visit our dedicated Eden Arena page.
???? Stadium stand: North and East ???? Entrances: 1 and 2
Flags
You can bring banners or flags that are a maximum of 2m x 1.5m and flagpoles that are a maximum of 1m long and 1cm in diameter. Check out our prepping and packing page to best plan your trip.
Tickets
A Ticketing Centre will be available outside of the stadium gates for any issues you may encounter. Check out the opening hours and more on our Stadium FAQs.
Water bottles
Bottles are not permitted into the stadium, but water bottles at the concessions will be reasonably priced. If required, water will be available from medical officials for those seeking assistance.
Power banks
You can bring a small power bank, no larger than your phone.
Forbidden items
Bags larger than A4 won’t be allowed inside the venue. For the full list of forbidden items, check out our Stadium page.
Questions on site
In case of emergency or if you need assistance with anything, please contact the nearest steward who will be able to help. The Club will have a larger team of 40 Supporter Services staff assisting our supporters in Prague. For any enquiries contact the team via our Twitter account @WestHamHelp or [email protected] For any ticketing enquiries call 0333 030 1966, option 1.
With a 9pm kick-off and the Trophy Ceremony after the match, you can expect the celebrations at the stadium to be over at around 11.20pm. If there's extra time or penalties, expect the action on the pitch to continue until approximately 12.15am.
As you know football is unpredictable and things can always change. These times should be considered estimates! ⚽
Supporters on charter flights
Head back to the Fan Meeting Point: 1. Walk back to metro line A station, Želivského (20 minutes, 1.7km) 2. Continue on metro line A to Hradčanská 3. Walk back to Letná Park (nine minutes, 750m) 4. Your coaches will pick you up from the Fan Meeting Point*
If you have an early departure
If your charter flight is scheduled to depart right after the match, please confirm with your tour operator that a coach from the stadium to the airport has been booked for you and confirm your pick-up location (based on the time of your departure).
Public transport after the match
Public transport will be running at maximum capacity. The last departures after the match on metro line A from Želivského will be at 02:00 so you have plenty of time, even if the match goes to penalties.
Sometimes unforeseen accidents happen. We want you to stay safe in Prague so if you are involved in an emergency of any kind, immediately contact the numbers below:
General emergency ➡️ 112 Police ➡️ 158 Fire ➡️ 150 Ambulance ➡️ 155
????UK Consulate – Providing services to UK nationals visiting Czechia
UK nationals who require urgent assistance whilst in Czechia should contact:???? +420 257 402 111, or E-mail: [email protected]
???? General Consulate Offices
Thunovská 14, Prague 1, 118 00, Czech Republic Mon to Thu 9am to 5pm Friday 9am to 4pm
Lost & Stolen passports: Get an emergency travel document: How it works - GOV.UK
